Hillcrest Commons Nursing & Rehabilitation Center is committed to delivering high-quality care. We are accredited by The Joint Commission with the Gold Seal of Approval™ and have earned a deficiency-free state survey during our annual Department of Health inspection.
Recent Recognition and Awards
Year after year, we earn recognition from national quality organizations, but it is the satisfaction of our patients, residents, and families that truly means the most to us. Some of the recent accolades we have received include:
- The Joint Commission Gold Seal of Approval™ accreditation
- 2016 – 4 Star rating from the Centers for Medicare and Medicaid Services (CMS)
- 2015 – My InnerView survey “Excellence in Action” award for Employee Satisfaction for the second year in a row
- 2010 – Bronze – Commitment to Quality National Quality Award from the American Health Care Association/National Center for Assisted Living (AHCA/NCAL)
Top 20% of Facilities Nationwide in Patient Satisfaction
In 2015, positive feedback on National Research Corporation’s My InnerView survey placed Hillcrest Commons Nursing & Rehabilitation Center in the top 20% in the nation for customer satisfaction for the fifth year in a row.
Committed to Excellence
National Research Corporation’s 2014-2015 “Excellence in Action” award for Employee Satisfaction, ranking Hillcrest Commons Nursing & Rehabilitation Center among the top 10 percent nationally with respect to how highly employees would recommend as a place to work.
National Quality Award
American Health Care Association/National Center for Assisted Living (AHCA/NCAL) Quality Awards – 2010 Bronze – Commitment to Quality
The AHCA/NCAL National Quality Award is a progressive three-step process that encourages continuous learning and development of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step is based on the Baldrige Performance Excellence Program’s core values and concepts.
Bronze – Commitment to Quality: Reviewed by independent examiners, applicants who receive the Bronze award are able to describe their mission, characteristics, and key challenges and to recognize the relationship of these factors to their ability to achieve performance improvement. The Bronze award recognizes that the provider has developed a foundation to begin a journey of continuous quality improvement, and does not necessarily correspond to any public measure of performance.